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KiSSFLOW has proven to be a versatile tool for streamlining business processes in a variety of industries and organizations. Users have …
Starting at $15 per month per user
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What is Kissflow?
KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.
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Popular Features
- Standard reports (16)8.383%
- Custom reports (16)8.181%
- Process designer (16)8.080%
- Dashboards (18)6.464%
Pricing
Small Business
$15
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://kissflow.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month per user
Product Demos
Kissflow for IT Leaders
YouTube
KISSFLOW Demo de Proceso de Reembolso de Viajes
YouTube
KISSFLOW Demo de Construcción de App de Proceso Reembolsos de Viajes
YouTube
Demo Proceso de Caja chica con Kissflow
YouTube
Demo de workflow KISSFLOW para Fork Chile - Parte 2
YouTube
Demo de workflow KISSFLOW para Fork Chile - Parte 1
YouTube
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Kissflow?
Kissflow is presented as a cloud-based business process management and workflow management software that enables business users to create an unlimited number of automated business applications with a smart, intuitive and easy-to-use interface.
The vendor’s value proposition is that Kissflow is designed in such a way that it makes it easy even for non-technical people to create applications as per their requirements, in just 15 minutes. The vendor says this is made possible because Kissflow does not demand coding or complex mapping.
The vendor has 10,000+ customers across 121 countries. Kissflow comes with more than 50 ready-to-use applications. It is also deeply integrated with Google Apps.
This solution is rated #1 on the Google Apps Marketplace.
Kissflow Features
Process Engine Features
- Supported: Process designer
- Supported: Business rules engine
- Supported: SOA support
- Supported: Process player
- Supported: Form builder
- Supported: Model execution
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Content Management Capabilties Features
- Supported: Content management
Additional Features
- Supported: Drag and Drop Workflow Builder
- Supported: Forms
- Supported: Supports Parent-Child / Master-Detail forms
- Supported: Workflow Progress Tracking
- Supported: Automatic Escalation Management
- Supported: Native iOS and Android Mobile Apps
- Supported: KPI / Metrics Dashboards
- Supported: API Support for inbound and outbound
- Supported: Support of Zapier Integration
- Supported: Fine Grained Access Control / Permissions Management
- Supported: Public Forms Submission without login
- Supported: Master Data Mangaement
- Supported: Export and Import of Data
- Supported: Google Apps Support
- Supported: Office 365 Support
Kissflow Screenshots
Kissflow Video
Workflow Software | Workflow Management System | Kissflow Overview
Kissflow Integrations
- Zapier
- Google Workspace
- Microsoft 365
- ReST APIs
- Web Hooks
- Salesforce
Kissflow Competitors
Kissflow Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | World Wide |
| Supported Languages | English, Spanish, Portuguese, Turkish, German, French, Polish, Italian |
Frequently Asked Questions
KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.
Kissflow starts at $15.
Reviewers rate Process simulation highest, with a score of 10.
The most common users of Kissflow are from Enterprises (1,001+ employees).
Kissflow Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 35% |
| Enterprises (more than 500 employees) | 20% |
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Reviews and Ratings
(57)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
KiSSFLOW has proven to be a versatile tool for streamlining business processes in a variety of industries and organizations. Users have found that by digitizing forms and automating workflows, they can eliminate paper trails and significantly improve efficiency. For example, local companies have been able to replace their manual approval processes with KiSSFLOW, allowing for cloud-based submission and approval from anywhere. This has not only saved time but also improved responsiveness to requests as users can easily track the progress of workflows and take necessary actions to move them forward.
One of the key strengths of KiSSFLOW is its flexibility in accommodating different workflows. An entire college, for instance, uses KiSSFLOW for approximately 25 different workflows ranging from new employee requests to new course requests. The integration with G-Suite has also been highly appreciated by users, as it allows for easy editing and the convenience of receiving workflow requests via email with reminders. This has made it approachable for users who may not be familiar with complex workflow management systems.
The benefits extend beyond administrative processes as well. KiSSFLOW has been effective in managing media campaign project proposals, ensuring form enforcement, centralized information repository, and streamlined workflow management. In sales teams, KiSSFLOW helps submit prospective client credit and setup information, reducing reliance on multiple emails and expediting the account setup process.
Overall, KiSSFLOW proves to be a valuable tool for businesses looking to automate their workflows and improve operational efficiency. Its ability to handle various use cases across different departments and industries makes it a versatile solution that addresses issues such as lack of information, operational control, and improves overall efficiency and service quality.
Clear and Intuitive User Interface: Users have consistently praised the clear and intuitive user interface of Kissflow, making it incredibly easy to use and navigate. Many reviewers have expressed their appreciation for how easily they can see workflow tasks assigned to them, as well as workflows they have participated in or are pending approval from others. The user-friendly interface allows for quick and efficient completion of tasks.
Cloud-based Accessibility: The cloud-based nature of Kissflow is highly valued by users, with many expressing their appreciation for the ability to access the software from any internet-connected device. This eliminates the need to be on a specific network and makes it convenient for users who are always on the go. The accessibility ensures prompt response to tasks, avoiding bottlenecks.
Automation Capabilities: Users have highly praised the automation capabilities of Kissflow, noting that it significantly reduces the need for paper in menial tasks and enables the automation of entire processes. This feature has been particularly appreciated by educational institutions as it eliminates manual paper-based processes such as obtaining signatures or initials.
Difficulties in Reusing Existing Tasks: Some users have expressed frustration with the lack of a copy-paste function when creating workflows in Kissflow, making it challenging to reuse existing tasks across different branches. This can be particularly inconvenient when only minor tweaks are required.
Limited Flexibility in User Interface: Reviewers have noted that the user interface of Kissflow lacks flexibility. They feel that having options to group apps under categories or customize the look and feel of the page would greatly enhance their experience and improve usability.
Learning Curve for Transitioning from Paper-Based Processes: Customers who have transitioned from paper-based processes to Kissflow have mentioned that there is a learning curve involved, especially for non-visual learners. Additional training and support may be necessary to help employees adapt to the change effectively.
Users commonly recommend the following:
Start with simple apps and gradually build skills. This approach allows users to develop the necessary skills and understanding of the platform without overcomplicating workflow processes.
Set up a proper step-by-step flow from the start. Ensure that all necessary users have access to approve, which helps maintain an efficient flow and prevents bottlenecks or delays in the process.
Utilize Kissflow's customization capabilities to create customized workflows tailored to specific business needs. This allows for more optimized processes and better alignment with company requirements.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
February 11, 2019
KiSSFLOW Brought Transparency and Peace of Mind
I consulted with a local company that was having trouble with their workflow. As a small company, they were having the kind of issues you get when you have few employees, a lot to do, and little time to do it in. The kinds of activities huge corporations tackle with 50 employees and a fully stocked breakroom. The school I worked with had no idea how to approach their organizational issues and my current position recommended I consult with them for a short time to help resolve the issue. At the moment, KiSSFLOW is solely a workflow solution for them and they use it strictly as such. This is why the program works so well, too -- it doesn't pretend to be anything else. It is a workflow process program and it knows how to use its strengths for exactly that.
- They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
- Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
- Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
- Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
- Learning. If you are coming from a 100% paper process and have employees who know nothing more, then there is definitely a learning curve. You will need to bring someone in to help you train employees on the core concept of the change (the "Why are we doing this" questions). KiSSFLOW does have support, but this is more getting down to the details in your own work environment.
- Visual learners will love it, but not non-visual. If you are an accountant, and your brain works like an accountant, then this program will be difficult to learn. It is very visual, and I have seen more success with visual learners than any others.
- Bugs. A few years ago, there were a lot of bugs. There are not that many anymore. This is to be expected with any program, so if you are training an impatient staff who doesn't do well with error messages, you will want to be sure to pad the training sessions. I have not seen error messages in a long time; however, the nature of the beast is that you won't see one until you actually find one...
70%
7.0
N/A
N/A
76.66666666666667%
7.7
N/A
N/A
- Budget ROI. Mistakes happen. People have to throw paper away because they make a small mistake in pen and have to start all over. But when you automate these tasks -- like using business rules -- to make sure certain steps occur in tandem with what NEEDS to happen, you reduce the number of mistakes and, in turn, your budget for paper. You can also say the same for the amount of time it takes to actually get things done.
- Employee retention. When you give time back to your employees, taking them away from incredibly boring tasks, then they don't get bored. They enjoy their job more. You should always be focused on your employees, as they are what keep you running - so your goal should be making sure they aren't sitting around thinking about how they now have 6 hours of paperwork to complete.
- Business intelligence. If you use this program, test your employees to see how well they understand the process of your sales team. Or refine the process. When I did this, I found that employees began developing empathy for their teammates - they understood what the others were doing simply because they could see how the workflow was designed and needed to be designed.
KiSSFLOW wants you to be able to increase productivity, make it possible to "manage the chaos" (their own words) and simply make things better. It is exactly what it sounds like. For a visual learner, KiSSFLOW is perfect. It really does make good on its promise to help you manage the chaos, and it makes it easy for your employees to understand how your business works. More specifically, I recommended this program for a small school that had never automated anything. They knew nothing about the process. Bringing in KiSSFLOW allowed them to not only refine their process, but it gave awareness to other employees and ensure that they could work as a team, knowing the intricacies of how each department works (so, the Director would understand the many steps of Admissions before taking over after enrollment -- they would know what each family experienced).
February 09, 2019
Want to increase effectiveness and efficiency? Use KiSSFLOW!
We use KiSSFLOW throughout the organization. KiSSFLOW helps organize the decision-making process by making sure all the steps in the process are followed the right decision-makers and taskmasters get the materials needed at the right time in the process. KISSFLOW has really reduced the decision-making time and the entire process function time making us more efficient. we use KISSFLOW for several multi-step decisions and multi-step processes.
- Process - Course changes, additions, and cancellations.
- Decision-making - Program course substitution requests
- Decision-making - Course prerequisite waiver requests
- Decision-making -Approval of intern site requests
- Perhaps an easier way to breakdown content areas for the assigning tasks.
- I really can not think of any additional recommendations. KiSSFLOW really does a nice job of routing the materials.
62.5%
6.3
N/A
N/A
100%
10.0
100%
10.0
- Really improved efficiency (saves time)
- Reduces/eliminates misplaced requests and task implementation.
- Tracks activities for reference and verification.
To be honest, I have not used any other products to automate business processes.
February 07, 2019
Keeping it simple: A refreshing way to let your work flow
We use KiSSFLOW across multiple departments to streamline our business processes. The way our company is structured, administrators have forms, emails, and paper coming from every direction. KiSSFLOW allows us to generate a form containing all this information that is then digitally passed along a chain of approvals, while also retaining the information acquired and making it searchable.
From Capital Purchase Orders to Travel Requests, we've found a multitude of ways to automate our processes. Instead of leaving a paper trail from desk to desk among offices, to having a cloud-based platform that allows users to submit and approve from almost anywhere and keep track of the progress, KiSSFLOW allows us to focus on other aspects of our business.
From Capital Purchase Orders to Travel Requests, we've found a multitude of ways to automate our processes. Instead of leaving a paper trail from desk to desk among offices, to having a cloud-based platform that allows users to submit and approve from almost anywhere and keep track of the progress, KiSSFLOW allows us to focus on other aspects of our business.
- Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
- Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
- The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
- Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
- Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
68.33333333333333%
6.8
N/A
N/A
86.66666666666666%
8.7
80%
8.0
- Our current cost for licensing is on par with our cost for Nintex, SharePoint, third-party support, hardware, and maintenance; with the additional benefit of being cloud-based, thus easing our Support and Network maintenance in field offices where no domain network access is available, or while on the go through a mobile device.
I've received a wealth of support and interaction from KiSSFLOW right off the bat. As soon as we reached out for a demo, KiSSFLOW was communicative above and beyond what I ever got from ProcessMaker. They gladly extended my KiSSFLOW demo for another week so I could test everything I wanted, and were always available via email or the built in chat to answer any questions I had, even though we were only in demo phase. The only thing I ever got from ProcessMaker were emails on signing up (and paying for) their own university to learn how to use the platform. With KiSSFLOW, once you get the basics, and with their support so readily available, it's easy to create apps in minimal time. On top of that, the KiSSFLOW team has been very receptive to any ideas presented to improve the platform, and genuinely welcome them as they want to improve upon their platform, and it shows.
Yes
We replaced a SharePoint/Nintex environment. Our main goal was to move to a cloud platform for accessibility as our users are spread out in field offices and properties, as well as Above-Property users being very mobile. Maintenance costs, time, and energy for the SharePoint environment was getting inflated as well.
- Price
- Product Features
- Product Usability
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
- Analyst Reports
Usability. The product had to do everything we need, easily. Beyond that, if there was something we needed that wasn't already built-in, we needed a partner who would listen and work with us to improve the product for us, as well as others, and meet all our needs as they progress.
We were very detailed in our selection process after the pains of living in a SharePoint/Nintex environment. We created business requirements, placed them into a spreadsheet, broken down by category. We then weighted the requirements individually, and as we demoed products, we filled out a rating on the sheet. Once all demos were complete, we ran calculations (rating*weight, averaged across category) to determine to 2-3 most viable products to do an in-depth demo (based on our business requirements which we supplied to the vendors) to see how they matched up with our vision.
Again, due to the pains of our previous workflow solution, we weren't messing around this time and wanted something that would go above and beyond our expectations, and not become a sticking point for our business processes.
Again, due to the pains of our previous workflow solution, we weren't messing around this time and wanted something that would go above and beyond our expectations, and not become a sticking point for our business processes.